Firstly, we wanted to extend a big thank you to all our extraordinary customers for their patience while we, like you, recovered from Hurricane Beryl.
We now have power and are back to our regular hours: Monday - Friday: 8 AM - 6 PM Saturday: 9 AM - 5 PM If there's anything we can assist you with, please call us at 713-665-4441, message us at 832-780-5955, or email us at [email protected]. We look forward to hearing from you! The Sweetwater Team
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Our office and retail store are currently experiencing a power outage. Office staff are working remotely with limited communication capabilities, including no access to email.
During this time, we remain accessible by phone from 8 AM to 5 PM on weekdays at 713-665-4441, and through our text messaging service at 832-780-5955 during the same hours. To ensure prompt communication, we kindly request that instead of leaving a voicemail, you either call us back during business hours or send us a message. Any messages received after hours will be responded to on the next business day. Our retail store hours are adjusted to 8 AM to 1 PM on weekdays until power is restored, and from 9 AM to 12 PM on Saturdays. We appreciate your continued patience and understanding during this time. Thank You For Your Patience The Sweetwater Pool & Patio family would like to take a moment to tell you that we are happy that you and your families made it safely through Hurricane Beryl.
Our office staff is working remotely with limited communication capabilities. Crews are backlogged, not only clearing hurricane debris, but also 1 day behind having missed Monday service due to Beryl. All cleaning and repair technicians are out working. Please be patient as your technician will eventually service your pool. In the meantime, please remove as much foliage out of the pool as possible. Your technician will not be able to clear out large debris from the pool, but will clear out small debris and service the pool as he is able. Even if you are still without power it is important that your technician has access in order to shock, clean out small debris and assess for any possible damage. We are monitoring our text messaging service (832-780-5955) and are able to receive phone calls (713-665-4441) through our phone app. At this time we are unable to access our email. Happy Birthday, America! America looks great to be turning 248! This year definitely isn't creeping by! Before we know it, summer will be shuttered for the season. We certainly hope that all you good folks are enjoying an epic year no matter what "epic" may mean to you.
Don't forget to peruse this month's newsletter. We've featured information about smoking hot trends in pool tile, pool umbrellas, safety tips for the 4th, things to check out in the Houston area (should you want to get out and about and pry yourself away from your pool for a bit) and some tasty 4th of July recipes to make that cookout legendary! For July, our featured product is Baquacil Algidefense. Hey, it's hot. It's summer. Mustard algae happens. This stuff is great at getting rid of that unsightly yellow stuff. We have plenty in store. Drop by to pick some up, have your water tested, or pick up other supplies you may need. We're here Monday through Friday from 9 AM until 6 PM and on Saturday from 9 AM until 5 PM. Or you can just dial us up at 713-665-4441 or message us at 832-780-5955. As a reminder, we will be closed on Thursday, July 4th to celebrate this great country of ours. We will resume regular hours on Friday, July 5th. Until next time! Let freedom ring! Summer is upon us! Okay, so it doesn't officially start until June 20th but we're already heating up here in the Houston area and we know a lot of you are already beginning to get a bit of relief and taking advantage of your swimming pool.
Take a gander at this month's newsletter (you'll find the link at the bottom of the page). This issue has gone to the critters! We've featured and article about keeping birds out of your pool, a doggo gone wild and pool safety tips for the pups! We've also added in a link for the Atlas Obscura that has some cool stuff to do in Texas and some delicious Tex-Mex recipes! As a reminder, our Poolife promo is active until June 15 (we've included some information below). We're also open until 6 PM during the week and until 5 PM on Saturday. Come by to get your water tested, get some friendly advice, or stock up on chemicals. You can also reach us during business hours by phone at 713-665-4441. Additionally, you can reach us during the week by emailing us at [email protected] or texting us at 832-780-5955. Here's to summer! Y'all enjoy! And, least I forget, Happy Father's Day to all the awesome dads out there! We wish you, your loved ones, and friends a happy and safe Memorial Day weekend. As a reminder, we will be closed on Memorial Day to honor and remember all those who have served and sacrificed for our country. We will resume regular hours on May 28th.
Our retail store will be open on May 25th from 9 AM to 5 PM to take your calls. However, any emails or texts will be responded to on May 28th. We don't have to tell you how utterly fast time seems to fly! Here we are just beginning the month of May and soon it will be heating up here in the Houston area and all around this great country of ours! Time to be sure our pools are ready so we can enjoy some worry-free time poolside!
We wanted to be sure and send warm wishes to all the moms for a Happy Mother's Day! Let's also take a moment to honor and remember those who have sacrificed for our country this Memorial Day. And of course, let's not forget to squeeze in some fiesta time for Cinco de Mayo celebrations! Make sure to click the link to access our newsletter. We are featuring articles (and a video - yup, we got a bit "fancy" this month!) about water safety, things going on in the Houston area this month, and some scrumptious ideas for your Memorial Day weekend. Just a friendly reminder that we're now showcasing Poolife products, and we've got an awesome promotion running until June 15th! Check out the details in this month's newsletter or give us a call at 713-665-4441, or better yet, swing by our place for all the juicy info. Don't forget that you can reach us during business hours (we need a little time off, too!) by calling us directly at713-665-4441, texting us at 832-780-5955 or emailing us at [email protected]. We're excited to hear from you and ready to dive in to take care of all your pool needs! Have a delightful May, everyone! Happy Easter and April, Y'all! These months are just flying by! Now if all this pollen will just fly on outta here and leave us be! We know that having a pool and dealing with pollen is not a pleasant mixture! The positive is that we have officially reached spring and both warmer weather and swim season is right around the corner!
In this month's newsletter we've included articles about pool chemical safety, a pool built around a special automobile, some places to celebrate the eclipse on the 8th in Houston, things to check out this month in the Houston area and some recipes for the spring. We're open our regular hours on Good Friday from 9 AM until 6 PM and we will also be open on Saturday from 9 AM until 5 PM should you need anything or just want to get that water tested! As always, drop us a line if you need anything at [email protected] or text us at 832-780-5955. Or you can always dial us at 713-665-4441. Please note: any emails, texts or calls will be answered during business hours or the following business day. We'll see you next month! Oh, and check out our special Poolife promotion below: What? March already? Geez! Leprechauns, fun with pollen (although, we are not going to complain about trees blooming and longer days!), Houston Livestock Show & Rodeo and swim season is right around the corner! We're sure that a lot of you are ready to shake off those winter blues and embrace warmer weather!
Just as a reminder, we've officially changed our retail store hours for the spring and summer. Beginning on March 1st we will be open weekdays from 9 AM until 6 PM and on Saturday from 9 AM until 5 PM. Spring and summer hours will remain effective through the end of September. We're here for you and all of your pool needs! Visit our retail store (but mind our mess as we are in a bit of transition) to get your water tested and check out our line of Poolife products. Or bring in your pool sweep for a checkup. Need a filter clean? Have a leaky pump? Booster pump noisy? Automation acting up? Call us at 713-665-4441 to schedule a visit from one of our service techs. We also do leak detection and even renovations! Have a general question? Call us, text us (832-780-5955) or email us ([email protected]). Keep in mind that any texts or emails received after business hours will be answered the following business day. And be sure to check out the link to this month's newsletter. We've featured articles about pool lighting, pool care with a link to Poolife, tasty March treats and things to do this month in Houston. Have a wonderful March and we look forward to hearing from you or seeing you pop by our store! We're a little late getting this month's newsletter out due to some "technical issues". We hope that you will forgive our tardiness in rolling out this year's first newsletter. We also trust that the start of your year has been absolutely fantastic.
This month we have articles about a floating pool in New York, modern pool designs, things to do around Houston this month and let's not forget sweet treats for Valentine's Day. We're also pleased to announce that we are now offering leak detection service. Give us a call at 713-665-4441 for more information. Remember: We're here when you need us like that hotel that leaves the light on. Have a fabulous February! |
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